Understand the process first. Then improve it.
We map the flow of work, information and decisions. We show where the process loses time, where errors arise and what requirements a system should meet.
When you need an analysis
When you know something isn't working, but not exactly what.
- 01The process is unclear
Everyone describes it differently, and exceptions are the rule.
- 02You're planning a system
You need requirements before you choose or build a tool.
- 03Revisions keep piling up
Tasks bounce back, and errors repeat in the same places.
- 04Hard to name an owner
Nobody knows who is responsible for a given step.
A process on paper that matches reality
We talk to the people who do the work — not just the ones who describe it.
Workshops and interviews
We learn the process from the inside, from the perspective of every role.
Process map
We draw the flow of work, information and decisions, including the exceptions.
Requirements
We describe what the process needs from a system.
What the analysis covers
We match the depth of the analysis to the goal.
A well-described process is the best starting point for automation, an implementation or a custom system.
- Current state
- How the process runs today — exceptions included.
- Problems
- Where time is lost and where errors arise.
- Target process
- A proposal for an improved flow.
- Requirements
- Functional needs for the system.
How we work together
After every stage you know what has been built and what comes next.
- Stage 01
Goal
We agree on which process, and why.
OutcomeAnalysis scope
- Stage 02
Discovery
Workshops and interviews with your team.
OutcomeNotes and materials
- Stage 03
Map
We describe the current state and the problems.
OutcomeProcess map
- Stage 04
Recommendations
We propose the target process and requirements.
OutcomeRequirements document
- 01 /
A shared picture of the process
Everyone looks at the same description.
- 02 /
Known problems
You know what to fix first.
- 03 /
Ready requirements
A basis for choosing or building a system.
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Which process do you want to understand?
Tell us about it — we'll propose the scope of the analysis.